Refunds.

Who refunds what: Pro, which a coach pays physicalfeed for, and a plan a client buys from a coach, which the coach sells.

Last changed: 23 October 2026

Pro

Pro is billed monthly. Each payment covers one month. If you cancel you will not be charged again, and Pro runs until the end of the month you have paid for. As a general policy we do not issue refunds. A refund may be considered case by case: write to payments@physicalfeed.com from the email you signed in with.

Plans you buy from a coach

  • A plan bought from a coach is sold by that coach, on the coach’s own Stripe account.
  • physicalfeed takes nothing from the sale and is not the seller of record.
  • Refunds and disputes are the coach’s responsibility, considered case by case, between the coach and the client.
  • To ask for a refund, a client writes to the coach directly; physicalfeed does not refund a plan a coach sold.
  • A full refund or a dispute takes the plan back from the client’s calendar, and for a Pass every plan on it; a partial refund changes nothing.
  • Clients never pay physicalfeed.

Terms in full are on Legal. The price, the currency and what Stripe charges on a sale are on Pricing.

Back to the front page